The bed was exceptionally comfortable & room was incredibly comfortable and perfect.

This hotel in the centre of Southampton exceeded my expectations in several ways. the value for money was exceptional - with affordable prices for a room that was spacious and well-designed. Secondly, the staff were friendly and provided excellent service throughout my stay. Finally, the location was perfect, right in the heart of the city, making it easy to explore Southampton's attractions. I was impressed with the attention to detail and the basic amenities provided, including nice white towels and good facilities.

All was satisfactory.

pool proximity

staff does not speak Russian

I was there for the trip and had a real good stay, so I will be returning here soon. Perfect base for rest, felt like home. The breakfast was satisfactory with more fruit available and served by the very amiable staff.

What a perfect 10/10 stay, no complains at all. Perfect accommodation with magnificent setting short walk to bus terminal and cruise boat terminal and Shopping mall. Early check-in, parking on-site.

Slightly abrupt staff!

I recently had a fantastic stay at a hotel in Southampton. The Premier Inn Southampton West Quay exceeded my expectations. The room and bed were incredibly comfortable, and the hotel's location was very convenient, especially since we were going on a cruise the next day. The staff were welcoming and dealt with any issues we had in a pleasant manner. They tried their best to rectify the problems we had with our evening meal, although unfortunately, they were unable to fix them. the experience was fabulous! The room, bathroom, and linen were immaculate, making it a perfect place for someone who wants a no-fuss stay with a touch of perfection.

Functional hotel, very central location near the pier, welcoming staff, good bar area. Location just off nice shopping centre and plenty of restaurants as well as bus terminal. And a short walk to The Quays Swimming Pool.

The hotel had comfortable location near nice shopping centre and plenty of restaurants and the many pubs around. The staff were efficient and an absolute pleasure.

This hotel is great value for money. The prices are reasonable and include an excellent breakfast with Costa coffee. The rooms are well-kept and clean, and the staff are attentive and friendly. The location in the city center is perfect, with easy access to the shopping mall and restaurants. I particularly appreciated the attention to detail, with nice white towels and a well-designed wheelchair assist room. a comfortable and convenient stay.

All was fine, no improvements needed.

This hotel is a great value for money, with affordable prices and attention to detail. Its location in the city centre makes it convenient for exploring Southampton. The staff are fantastic and provide excellent service. The rooms are well designed, although it would be even better if they had easy access showers. The breakfast, which includes Costa coffee, is excellent and a great start to the day.

That the bed might not be everyone's idea of comfortable.

The hotel is conveniently located for shopping with West Quay shopping centre just down the road, and it's close to the bus and train station. , it's within easy reach of the port for boarding a cruise ship.

Some guests complained about the restaurant's limited capacity and slow service, which dampened an otherwise pleasant stay.

Excellent food, great location, helpful staff, quiet room.

Nothing to mention.

The hotel was conveniently located near a shopping center and coach station. The staff was polite and helpful. The breakfast offered was satisfying with a good variety of options available.

The hotel was situated next to a busy construction site which produced a lot of noise throughout the day making it difficult to relax in the hotel during the day. The room was quite small and cramped, making it hard to move around, and the bathroom was not up to standard with outdated fixtures and a faulty shower.

Convenient location for shopping, cruising, and exploring nearby attractions. Welcoming and friendly staff provided excellent service. Comfortable and accessible rooms, especially for disabled individuals. Outstanding breakfast and assistance with early check-in. Variety of nearby shops and restaurants.

The location of this hotel was perfect for our needs. We could easily walk to the large mall across the street and even visit the nearby restaurants. Additionally, the cleanliness of the hotel and the quality of the breakfast exceeded our expectations. The staff were also very friendly and accommodating throughout our stay.

Not obvious to find parking nearby.